Frequently Asked Questions
Everything you need to know about shopping with Myster.
How long will it take to receive my order?
Standard shipping typically takes 3 to 7 business days within the continental US. International shipping times vary by location, usually ranging from 10 to 21 business days.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Simply contact our support team to initiate a return and receive your prepaid shipping label.
How can I track my package?
Once your order ships, you will receive an email with a unique tracking number and a link to our tracking portal where you can monitor your delivery in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your products covered by a warranty?
Yes, all Myster products come with a standard one-year manufacturer's warranty against defects in materials and workmanship to ensure your complete satisfaction.
Can I change or cancel my order after it has been placed?
We process orders quickly, but if you contact us within 1 hour of placement, we can usually modify or cancel your order before it reaches the fulfillment stage.